Frequently Asked Questions
1. What web browser should I use?
The Teach FirstX platform works best with current versions of Chrome, Firefox or Safari, or with Internet Explorer version 9 and above.
See our list of supported browsers for the most up-to-date information.
2. Who should take this course?
The Support Roles Induction course is for all PDLs, mentors and tutors.
3. How can I get access to the course?
You must first register for your Teach FirstX account, using your school (mentors), university (tutors) or Teach First email address (PDLs). Your Teach First local area team will then ensure that you are enrolled onto the course.
4. Can I access this course using my smartphone or tablet?
Yes, this course is available on both desktop and mobile. If you would like to take the course on a smartphone or tablet, you will need to download the Teach FirstX app for either Android or iOS, depending on your device.
5. How long will the course run for?
The course will be open all year, although we recommend you complete as much of the course as possible prior to attending your face-to-face induction. Once you are enrolled in the course, you can work through the content at your own pace. Feel free to access any part of the content at any time.
6. Do I need to complete all content in the course?
Mentors – you will be given guidance on which content to complete, depending on whether you are a new or returning mentor, a subject/phase mentor or an SLT Lead (Professional) Mentor.
PDLs – you will need to complete all the content and activities for your role group.
Tutors – you will have the opportunity to complete all content and activities.
7. Is the course assessed?
There are a number of short activities and assessments throughout the course to check your understanding. Once you have worked through all the course content, you must complete the short questionnaire at the end of the course to mark your completion, and provide feedback on the online materials.